For the reason that outbreak of the Covid-19 pandemic closing yr, and the vital uptake in video collaboration, Zoom has grow to be the go-to video solution for a large number of firms. At this week’s Zoomtopia tournament, the corporate spelled out the way it plans construct on its fresh good fortune, unveiling a slew of recent merchandise, functions, and updates designed to additional solidify its buyer base.
Video within the touch middle?
The 10-year-old corporate highlighted what it sees as its greatest push: the release of a cloud-based video touch middle in 2022 that “will attach organizations with their shoppers in new tactics,” in step with Heidi Elmore, head of UCaaS at Zoom.
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