Home / Tech News / Zipwhip raises $51.5 million to bridge text messaging and phone calls

Zipwhip raises $51.5 million to bridge text messaging and phone calls

Landlines are ever-so-slowly going the way in which of the dodo, however a couple of holdouts stay. Virtually 43 % of U.S. families nonetheless pay for phone provider over copper cord, in step with the U.S. Heart for Illness Keep watch over Nationwide Well being Data Survey’s most up-to-date findings. The similar is going for the just about 200 million corporations with enterprise telephone numbers within the U.S.

That places texting addicts in a somewhat awkward place, however Zipwhip is providing a way to bridge the distance. The Seattle startup, which was once cofounded through John Lauer, John Larson, and Anthony Riemma in 2007, shall we other people with smartphones ship messages to landlines, VoIP, and toll-free numbers hassle-free, as they might to cell handsets. Now, with over 100 enterprises, 10,000 direct consumers, and greater than 30,000 companies tapping its text-to-landline platform, the corporate is gearing up for its subsequent level of enlargement.

Zipwhip nowadays introduced it has raised $51.five million in a Collection D spherical led through Goldman Sachs’ Personal Capital Making an investment staff, with participation from current traders — together with OpenView, Microsoft’s M12, and Voyager Capital. This follows a $22.five million Collection C funding spherical in September 2017 and a $14 million Collection B in 2016 and brings the company’s general raised to $92.five million.

The contemporary capital shall be used to propel Zipwhip towards its function of “text-enabling” each group in North The us, stated Lauer — who serves as CEO — mainly through making an investment in product building and “considerably” increasing the engineering and management groups. The corporate has already laid a cast basis: Zipwhip’s three.three million text-enabled telephone numbers noticed message quantity build up through 262 %, which drove three-year income enlargement of 818 % and allowed it to increase its body of workers to 260 other people.

In November, Deloitte named Zipwhip the 137th fastest-growing era corporate in North The us. That places it forward of competition like TextUs and simply in the back of giants like Salesforce’s LiveMessage.

“Zipwhip is the definition of a 10-year in a single day good fortune. During the last decade, we’ve grown, developed, then grown some extra as we carve out our position because the definitive chief of texting for enterprise,” Lauer stated. “This investment permits us to proceed to conform and increase our product suite, succeed in new consumers in new industries, and teach the rustic — and the sector — concerning the energy of texting.”

Zipwhip’s eponymous cloud-based product works through intercepting, in a way, a fragment of the greater than 150 million textual content messages despatched to landlines within the U.S. each day. They’re funneled right into a Slack-like switchboard on the internet, desktop, iOS, and Android that accommodates editable fields for names, e mail addresses, house addresses, and notes. Zipwhip’s purchasers, running both in groups or personally, can learn and reply to messages inline, or arrange such things as message signatures and automated replies.

Within the coming months, Zipwhip plans to introduce new “enterprise-grade” tool and API functions and to pursue partnerships with third-party products and services, along with its current integrations with Zappier, Zoho, HubSpot, Microsoft Dynamics 365, Bullhorn, Veolicty, and others.

Remaining yr noticed the rollout of Zipwhip 2.zero, which offered options like message templates, scheduled texts, and staff textual content, in conjunction with dialog filters, MMS, and an emoji keyboard. In September, Zipwhip introduced wealthy verbal exchange products and services (RCS) fortify, which shall we customers percentage their location, view typing signs, obtain learn receipts, make bills, respond to inline recommended buttons inside local texting apps, and extra.

“Zipwhip sits on the robust intersection of an enormous addressable marketplace, [with] a confirmed historical past in business innovation and an agile SaaS-based manner that may permit the corporate to develop and evolve for the foreseeable long term,” stated Hillel Moerman, head of Goldman Sachs’ Personal Capital Making an investment staff. “The product, staff, and company imaginative and prescient in the back of Zipwhip place the corporate to proceed its a success trajectory. We sit up for running with Zipwhip’s management staff as they meet the increasing call for for a greater method for companies and shoppers to keep in touch.”

Carrier begins at $35 monthly for elementary texting. Zipwhip’s enterprise tier, which provides limitless landline, VoIP, and toll-free texting, plus staff checking out, scheduled messages, and auto-reply, jumps as much as $100 monthly. For higher organizations, there’s an Endeavor plan with volume-based pricing.

“Zipwhip will have created the enterprise texting business, however we haven’t stopped there. We plan to stay at the leading edge of innovation as fashionable verbal exchange wishes evolve,” Lauer stated. “The easy reality is that folks wish to textual content. Zipwhip’s endured enlargement … [will] reaffirm this call for and encourage our staff to ship the following era of business-to-consumer verbal exchange.”

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