NewVoiceMedia announces winners of The CONVO Awards 2018

LONDON, 7 December, 2018 – NewVoiceMedia, a Vonage Corporate (NYSE:VG) and main world supplier of cloud touch centre and within gross sales answers, has introduced the winners of its CONVO Awards for 2018.

The corporate introduced the awards to show off the nice conversations its shoppers are having and recognise the notable paintings they do on a daily basis. Judged by means of a panel of trade professionals together with Yiannis Maos, UK CXPA Ambassador and Helena Boulton, Senior Supervisor, Technique and Trade at Appirio, winners had been printed at NVM’s annual CloudFest London match.

Chris Haggis, SVP Buyer Luck at NewVoiceMedia, feedback, “It provides me nice excitement to honour the well-deserving winners of our inaugural CONVO Awards. Each and every corporate credited is a real chief inside its trade and represents the most productive of companies which are growing outstanding, emotive buyer studies to serve higher and promote extra”.

The CONVO Awards 2018 winners:

Gross sales Innovation – Intelliflo
For redefining its paintings processes, bringing new approaches to unravel issues, and demonstrating a innovative use of the NVM Platform.

Remarkable Gross sales Efficiency – Ebury
For enforcing clever processes and strategic objectives to lend a hand boost up expansion, and its use of era to spot and praise nice conversations.

Buyer Revel in Excellence – Positive Petcare
For placing the client on the center of its industry, empowering its brokers and boasting an excellent Web Promoter Ranking of 90+.

Operational Excellence – SHL
For its dedication to steady development, world omni-channel features and buyer adventure experience.

Unsung Hero – NCS
A non-profit organisation which empowers younger other folks, is helping them succeed in their goals and is creating a distinction to long term generations.

Group Hub Champion – Anton Pashchenko, technical product supervisor, audibene GmbH

For making common product and have ideas to NVM’s construction group and often advising different shoppers.

For extra about NewVoiceMedia, discuss with

NVM additionally introduced its first ever mag, CONVO, at CloudFest, to have a good time the artwork of serious conversations. Obtain your reproduction right here:

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About NewVoiceMedia
NewVoiceMedia, a Vonage Corporate, is a number one world supplier of cloud touch centre and within gross sales era that allows companies to create outstanding, emotive buyer studies to serve higher and promote extra.

Its award-winning platform joins up all communications channels with out dear, disruptive adjustments and plugs instantly into your CRM for complete get right of entry to to hard-won knowledge. With a real cloud atmosphere and confirmed 99.999% platform availability, NewVoiceMedia guarantees whole flexibility, scalability and reliability.

NewVoiceMedia’s 700+ shoppers come with Canadian Most cancers Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston College, Lumesse, Paysafe and Vax. For more info, discuss with or apply NewVoiceMedia on Twitter @NewVoiceMedia.

In November 2018, NewVoiceMedia used to be bought by means of Vonage (NYSE:VG), a industry cloud communications chief.

NewVoiceMedia PR touch
Nicola Brookes
Tel: +44 (zero)7500 006 458
Electronic mail:

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