The go back and forth corporate TUI has refunded a pair for his or her vacation after lodge team of workers at a Jamaican lodge left an effigy in their useless son of their room as a inaccurate tribute.
Faye and Andrew Stephens, from Willesden, have made it an annual custom to mark the birthday in their son. Alex Stephens, a promising 22-year-old footballer, died after falling from a balcony whilst on vacation in Spain in 2014.
His godmother, Karen Baker, who was once on vacation with the couple, had requested team of workers on the five-star Royalton Hotel to wonder them with balloons and cake of their bed room to mark the day.
The lodge staff as an alternative created an effigy of Alex by means of stuffing the couple’s garments with towels and arranging it at the mattress. The determine had tears on its face and a can of lager in its hand and was once located subsequent to petals spelling out: “We omit you Alex.”
“After I walked into the bed room, all I will be able to describe is a dummy frame at the mattress,” Karen Baker instructed the BBC’s 3 Counties Radio. “Body of workers had long past thru my buddy’s cloth wardrobe and crammed the garments with towels to make it seem like a frame at the mattress. They even put tears down the face and a can of lager in his hand.
“I used to be completely horrified – as you’ll believe I used to be sweating and shaking. We simply didn’t need our buddies to peer it. I’ve in point of fact by no means observed anything else adore it. I nonetheless take a look at the pictures now and will’t imagine anyone concept to do this.”
A TUI UK spokesperson stated: “We provide our trustworthy apologies to the Baker birthday party for his or her vacation enjoy in Jamaica. We’re following up with the lodge and imagine it was once a false impression with out a aim to purpose disillusioned.
“We wish to thank the Bakers for making us conscious. We’re in direct touch with the gang to apologise and be offering a gesture of goodwill.”
The circle of relatives won a reimbursement of £1,300 according to particular person for the vacation.